Returns & Exchanges
At KAVU, we want to ensure your gear is ready for every adventure, so if you are not 100% satisfied with your purchase, we offer a 30-day return window for items in original condition. Whether it's the wrong fit or not the right vibe, we've made the process simple so you can get back outside.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Pack Your Gear
Securely pack your unworn, unwashed items with original tags attached in the original shipping bag or a similar protective box.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing